Apply below! You will make it your priority to positively impact and manage the customers overall experience with Birdeye. See user submitted job responsibilities for Customer Success Manager. At the highest seniority level, an experienced Customer success manager in US can make a salary range of $47,014 to $110,742 with at least 5 years of experience, based on 7 salary contributions. A customer success manager earns around $64,682 / year in the United States. Some related job titles areClient Relationship Manager Salaries with median pay of $87,351,Customer Service Manager Salaries with median pay of $64,673,Client Services Manager Salaries with median pay of $90,427,Client Success Manager Salaries with median pay of $88,133. We empower 40,000+ hospitality professionals with the answers they need to transform their businesses and their lives, getting them out of the back office and into the kitchen with their staff, onto the floor with their guests, and at home with their families. True first level manager. The title specialist is a term that undertakes different responsibilities and changes its form in different industries and companies. In a small-medium-sized company, a customer success manager may be the only person in the customer success team, or they can be the head of a customer success team. Additional job details. MBA highly desired.Experience: 7+ years of relevant software experience (Customer Success, Client Services, Account Management, Marketing)Location:Remote -Allen, TX, Alpharetta, GA, Atlanta, GA, Boston, MA, Chicago, IL, Dallas, TX, San Francisco, CAIf this job description resonates with you, we encourage you to apply even if you don't meet . Here is a thorough scan of job descriptions, responsibilities, and salaries of customer success people all around the world: Now, this is not a title you hear every day, but it exists. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. who reported their occupation as customer success manager. Of course, such an intricate job has different positions for each level of experience and performance. Has full authority for personnel actions. Customer Success Managers are responsible for, you guessed it, the success of their customers! Work collaboratively with the Product and Technology teams to troubleshoot customer issues and help influence our roadmap. Not a shocker. How much does a Customer Success Manager make in California? Just like a customer success associates skills, a customer success manager needs strong communicative, analytical, and creative qualities that will let him/her pinpoint what is wrong with a customers experience and come up with solutions that will last. This path is by no means the most common for CSMs to follow, but has become more and more common due to the fact that Customer Success Managers work so cross-functionally within the organization and develop a deep understanding of what drives success for the customer and the company. With 39.6million residents, California is the most populous U.S. state and the third-largest by area. According to Glassdoor, such a position in the United States has an average base salary of $64,682 / year. In other words, if the customers you will be guiding to success are worth significantly more money to Company A than at Company B, chances are the company will place greater emphasis on attracting the very best people to the customer success team and compensates the customer success team accordingly. Hyperframe -
Customer Success Manager directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Learn about our applicant and candidate privacy policyand about creating a profile on My Settings. differences between Account Managers and Customer Success Managers, 8 Digital Transformation Trends and Strategies for 2023. The average total salary for a Customer Success Manager is $73,500 per year. Most companies start their entry-level customer success employees at this position, and in fact, customer success associates may be the underdogs of the industry. Customer Success is a vital team at Procore, instrumental to long-term growth and profitability, and enc Job Description California is a state in the Pacific Region of the United States. Ensures that project/department milestones/goals are met and adhering to approved budgets. You are comfortable presenting and strategizing with C-Suite. Extensive knowledge of the function and department processes. Owns the customer experience, journey (adoption and value capture) and. Ensures that project/department milestones/goals are met and adhering to approved budgets. More, Salary estimation for Customer Success Manager at companies like :
Customer Success Manager salary can vary between $29,500 to $159,000 depending on factors including education . What is the pay outlook for Customer Services & Support? Job Description The estimated additional pay is $23,227 per year. Provide insights to partners to ensure that they get the most out of Avero, ensuring our partners are meeting their objectives with aim of helping grow our customer base. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Because Averos base compensation is driven by location, we will be happy to discuss a salary range for other locations during the interview process. This essentially the same figure as in Austin. What your skills are worth in the job market is constantly changing. Extensive knowledge of the function and department processes. Empowering hospitality operators with the answers they need to transform their businesses and their lives. How much do Customer Success Managers make? Founded in 2012, Birdeye is headquartered in Silicon Valley and led by alumni from Google, Amazon and Yahoo. Were looking for a Director of Customer Success to lead a team of talented individuals committed to providing customer value. Lets take a look at the best change management tools. We are looking for a results-driven candidate to engage, retain and enable Averos customers to achieve their desired outcomes. Suzan is a former Customer Success Manager of UserGuiding, a code-free product walkthrough software that helps teams scale user onboarding and boost user engagement. This website uses cookies to improve your browsing. Were looking for a Sr. Marketing Automation Strategist, EMEA to join Procores Demand Generation team. Use our tool to get a personalized report on your market worth. Change of employer: Administrative Project Manager jobs Business Process Consultant jobs . Not the job you're looking for? In 2019, Birdeye was ranked #60 in the 100 Best Software Companies in the world by G2 Crowd. Similar jobs . In this role, you will interact with all levels of our organization as well as high-profile clients, partners, and associ Job Description Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. in Redwood City, CA . The Customer Success Manager manages subordinate staff in the day-to-day performance of their jobs. To apply to this job please send an email directly to, https://apply.workable.com/j/6189C85B5C?utm_source=remotive.com&ref=remotive.com, with the email title [Commercial Customer Success Manager @ Birdeye], Join our free Webinar 3 Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Birdeye enables you to be the best business. With 39.6million residents, California is the most populous U.S. state and the thir.More, Skills associated with Customer Success Manager:
However, the most important skill a senior CSM would need is leadership. Were looking for someone to join our team immediately. How much does a Customer Success Manager in United States make? LEAD GENERATOR ONLY, NOT ACTING IN THE CAPACITY OF A MORTGAGE LOAN ORIGINATOR, MORTGAGE BROKER, MORTGAGE CORRESPONDENT LENDER OR MORTGAGE LENDER. Necessary cookies are absolutely essential for the website to function properly. Reporting to the Client Operations Manager, this role will provide an unsurpassed level of service to our customers and assist in creating the Customer Success function at Avero. Excellent listening and presentation skills with experience presenting to C-Level and technology leaders. Anonymously share your pay to help the community. Dismiss. Get the latest market price for benchmark jobs and jobs in your industry. The first is a long term cookie (13 months) used to remember you as a candidate and maintain your preferences. ","acceptedAnswer":{"@type":"Answer","text":"A customer success manager earns around $64,682 / year in the United States. and San Francisco Metro Area, CA ($100,500 a year). Below is the total pay for the top 10 highest paying companies for a Customer Success Manager in United States. If you decline, your information wont be tracked when you visit this website. San Jose Metro Area, CA ($103,500 a year), Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Construction, Repair & Maintenance Services, Top paying companies in Pharmaceutical & Biotechnology for Customer Success Manager are. In fact, a VP of customer success has the ability and authority to do the directors job if need be. Not to mention the rest of the CSM skill pack, (problem-solving, critical thinking, and some more skills to tell the world how smart you are) a director of customer success must be, to say the least, a jack of all trades. Is it really necessary?. 64k. The average base salary for a senior CSM in the United States is $78,180 / year, according to Glassdoor. Remote. Apply Now . Knowledge of the hospitality industry preferred, vertical specialization a plus (Hotels, Restaurants, and Casinos). Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum . The average Customer Success Manager salary in California is $128,805 as of December 27, 2022, but the range typically falls between $109,231 and $152,064. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Los Angeles, CA. The second is a temporary session cookie (lasts for 15 minutes or when your session ends) used to tie activity such as form submissions and page views with location data (city, country) and present a more localized and relevant job recommendations and other career related content. Read more from. . And a fitting salary for that would be around $141,482 / year in the United States, while the United Kingdom offers around 101,949 / year. According to a recent survey completed by customer success software provider Totango, Customer Success Manager salaries range from $48,500 to $170,000 plus bonus and other forms of variable compensation, with the median CSM salary . Filter by location to see a Customer Success Manager salaries in your area. Increasing your pay as a Customer Success Manager is possible in different ways. 26k - 64k. We thrive in a diverse, dynamic, and inclusive environment. You are analytical and data-driven, with a focus on a business metrics and proactively identifying trends. You also have the option to opt-out of these cookies. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications. If this role would make you excited to come to work every day, please apply! This is one of the most occupied positions in business, and thus it is the most popular position when the customer success department is discussed. Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. Most companies look for senior CSMs with around 5-6 years of experience in the business, and to be fair, that is barely enough time to master the ways of customer success. Job DescriptionWe're looking for a Customer Success Manager, Mid-Market, to build, retain, and grow our Latin American client base. For this example, we know that a senior customer success manager would obviously have the skillset of a regular customer success manager, he/she may have even perfected them. Did you post this job? While the overview above is not intended to be a comprehensive view of every customer success role, it does cover the most common situations you are likely to encounter when pursuing your first role as a Customer Success Manager. Cisco Systems ($84,500 a year), In many cases, companies will choose to have one role or the other, instead of having both work in tandem. Filter by location to see a Commercial Customer Success Manager salaries in your area. Be aware of the location restriction for this remote position: Bachelors degree in marketing, business, engineering, science, mathematics, technology or equivalent experience, 3+ years experience in professional services or B2B account management, preferably in SaaS, Technical experience or aptitude in working with SaaS platform configuration and troubleshooting, including APIs, Highly proficient in managing relationships at the C level, Proven ability in organization, project management, time management, and communication skills, Knowledge of CX/SEM/SEO/advertising/social media, Experience with online subscription / SaaS products is a must, Strategically driven; strong presentation skills required to deliver impactful QBRs, Ability to quickly grasp and succinctly explain technological and business concepts, Proven track record in managing enterprise customer relationships and delivering results, Ability to stay calm and manage clients even under adverse conditions, Diligence and organization in follow-up processes document all calls/customer interactions in CRM, 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO), Flexible work from home options available, Employee Resource Groups - network with like-minded "Birds". Manage a growing portfolio of customers in your territory. You are collaborative, solution-oriented, results-oriented and exercise good judgement in prioritizing workload. Were looking for a Principal Technical Product Manager, for our internal developer platform and overall developer experience. Were looking for a Customer Success Manager, Mid-Market, to build, retain, and grow our Latin American client base. If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community. 30,000 - 35,000 a year. This website uses cookies to improve your experience while you navigate through the website. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. So, no need to have the anxiety that AI will take over the customer success industry too, this is a job that requires exceptional creative thinking and problem-solving skills in the pursuit of increasing your customers success rates. Click or scroll to view upper level job Customer Success Manager Salary in Michigan How much does a Customer Success Manager make in Michigan? Salaries estimates are based on 1345 salaries submitted anonymously to Glassdoor by a Customer Success Manager employees. A one-time (for page view) session cookie is necessary to provide protection against a security attack called "Cross-site scripting (XSS)". Customer Success Managers must align our success with customer business initiatives by possessing an unrivaled sense of autonomy, ownership, and dedication to helping each customer understand their level of maturity through a value framework process. You are enthusiastic about customer success; seeks to achieve extraordinary results through tenacious and creative problem solving. (Copyright 2023 Salary.com)View full job description, Employers: Job Description Management Tool. . The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. You must have already realized (as I pointed out many times) that there is no one way of naming employee positions and titles and that sometimes the exact same job may be done by a completely different employee in a different company. As mentioned above, the more money a customer spends with a company, the more a CSM is typically compensated, making these the most lucrative CSM roles out there. Lets take a look at some trends in 2023. Similar Job Titles: By looking at such statistics, we can easily say that the customer success industry is a safe bet for a career plan. Search more salaries here: Understanding The Salary Benchmarking Process, Customer Success Manager Salaries with No Diploma, Customer Success Manager Salaries with a High School Diploma or Technical Certificate, Customer Success Manager Salaries with an Associate's Degree, Customer Success Manager Salaries with a Bachelor's Degree, Customer Success Manager Salaries with a Master's Degree or MBA, Customer Success Manager Salaries with a JD, MD, PhD or Equivalent, 10th Percentile Customer Success Manager Salary, 25th Percentile Customer Success Manager Salary, 50th Percentile Customer Success Manager Salary, 75th Percentile Customer Success Manager Salary, 90th Percentile Customer Success Manager Salary, Detailed skills and competency reports for specific positions. Procore Technologies is building the software that builds the world. Alternative titles for Customer Success Manager that carry most of the same responsibilities but are designed for candidates with less experience, include Customer Success Specialist and Customer Success Associate. Usually, they work with smaller customers and companies due to limited experience and knowledge of the product. And before we proceed, make sure you know the differences between Account Managers and Customer Success Managers. The average sees 61,571 / year in the United Kingdom while in Canada, it is CA$70K / year. Individualize employee pay based on unique job requirements and personal qualifications. With that said, an Account Manager performs a lot of the same functions as a Customer Success Manager. Get Salary Data on All Global
Customer Service Manager. Compensation data tools, salary structures, surveys and benchmarks. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college, The average salary for a Customer Success Manager is $72,503, An entry-level Customer Success Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $58,035 based on 203 salaries. More base salaries in other countries Australia - A$126K / year India - 1,509K / year These cookies do not store any personal information. Not the job you're looking for? We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law. Additional pay could include cash bonus, commission, tips, and profit sharing. By creating this job alert, . Customer Success Manager compensation includes a base salary and may also have a bonus structure (68% of customer success professionals in the Totango survey cited the presence of a bonus of variable compensation as part of the overall compensation package). All rights reserved. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. The #1 factor that impacts your potential salary and OTE is the value of each customer to the company. Today. There is no rhyme or reason as to why companies choose to create different versions of these customer success job titles, but they do it all the time. The company may have one employee to better your experiment or teams with several members, the moral of the story is that someone is working to give us a better experiment, and you can become one of those great people. While progressing on a traditional path as a CSM and potentially growing into a senior, mid-market or enterprise CSM, long-term can be rewarding and lucrative in of itself, especially as you increase your seniority and scope of responsibility, CSMs are afforded a wide range of exciting progression opportunities. Why do people leave their jobs? Being an entry-level position, becoming a customer success associate requires relatively less of a skill set compared to other positions. Our HQ is in NYC.). The base salary for Customer Success Manager ranges from $97,790 to $136,136 with the average base salary of $115,314. Product Marketing Alliance. Typically reports to a director. We are looking for a results-driven candidate to engage, retain and enable Avero's customers to achieve their desired outcomes. Lets pay it forward! Click or scroll to view upper level job Customer Success Manager Salary in California How much does a Customer Success Manager make in California? You consent to our cookies if you click "I Accept". This title and role is identical to a Customer Success Manager. Serve as an Avero expert and ensure strong product adoption across all partners and relevant stakeholders at all levels. For a Customer Success Manager in United States. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site. We also offer a full robust benefits package. Now, the question is, what are these positions and what do you need to do to follow your career path as a customer success leader. Be the first to add Customer Success Manager responsibilities. Analyze the market and your qualifications to negotiate your salary with confidence. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Berkeley, CA, Senior Customer Programs Transportation Electrification Manager, MCE -
Customer success is various services provided to gain and retain customers, usually by large teams directed by a customer success manager in larger companies and smaller teams or a single employee in smaller companies. Once upon a time, local businesses could attract customers through advertising and word of mouth. The average base salary for a senior CSM in the United States is $78,180 / year, according to Glassdoor. However, in most cases, a customer success specialist is someone that takes on tasks with more technicality and handles the strategic approach of the team or department. Leverage your professional network, and get hired. Typically requires a bachelor's degree or equivalent. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time. All you need to do is follow the path above. Is Average Customer Success Manager Salary your job title? We look forward to connecting. If you are on the bigger company side of the spectrum, it would be the only natural to look for leadership qualities in the customer success managers you will hire. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. 983 income tax records $44,500/yr. But opting out of some of these cookies may have an effect on your browsing experience. Competitive compensation, coupled with an emphasis on work/life balance, Employer-sponsored benefits package including Health, Dental and Vision insurance, Ability to work from home as needed (We are currently remote! If you are thinking of becoming a Commercial Customer Success Manager or planning the next step in your career, find details about, TripActions Commercial Customer Success Manager salaries - 2 salaries reported, Podium Commercial Customer Success Manager salaries - 2 salaries reported, Signpost Commercial Customer Success Manager salaries - 1 salaries reported, Gong Commercial Customer Success Manager salaries - 1 salaries reported, Tenable Customer Success Manager, Commercial salaries - 1 salaries reported, Pluralsight Commercial Customer Success Manager salaries - 1 salaries reported, Tenable Commercial Customer Success Manager salaries - 1 salaries reported, Mimecast Commercial Customer Success Manager salaries - 1 salaries reported, Branch Commercial Customer Success Manager salaries - 1 salaries reported, Adobe Commercial Customer Success Manager salaries - 1 salaries reported, Airtable Customer Success Manager, Commercial salaries - 1 salaries reported, Agora.io Commercial Customer Success Manager salaries - 1 salaries reported, the role, the career path and salary trajectory of a Commercial Customer Success Manager. Rest assured; we have gathered all the information you will need. To see a Commercial Customer Success Manager in United States privacy policyand about creating a profile on Settings... 39.6Million residents, California is the most populous U.S. state and the range on. Level, and grow our Latin American client base on all Global Customer service Manager identifying trends relevant at... Product training, coaching, and grow our Latin American client base deliver consistent Customer satisfaction through all phases the. For properties located in the United Kingdom while in Canada, it is CA $ 70K /,... Kingdom while in Canada, it is CA $ 70K / year in job... Average total salary for a results-driven candidate to engage, retain and enable Averos customers to achieve extraordinary results tenacious... Individuals committed to providing Customer value & Support, salary structures, surveys and.! Has an average base salary for a results-driven candidate to engage, retain, and location and. Rest assured ; we have gathered all the information you will need / year, to... Their desired outcomes California is the most populous U.S. state and the displayed... Their lives employer: Administrative Project Manager jobs Business Process Consultant jobs $ per. Salaries submitted anonymously to Glassdoor by a Customer Success Manager commercial customer success manager salary possible in different industries and companies options to!, EMEA to join our team immediately other positions teams of Customer advocates with product,! Of new York can be facilitated through this site to provide solutions product. Employer: Administrative Project Manager jobs Business Process Consultant jobs what 's impacting employee retention and employees! Guide by clicking Download product Guide, do you know what your employees really want for holidays... And San Francisco Metro area, CA ( $ 100,500 a year ) proceed, make you... A results-driven candidate to engage, retain, and other actions to ensure Customer Success Manager make in California Transformation! Value of each Customer to the company how much does a Customer Success to lead a team talented! A results-driven candidate to engage, retain, and skill development to enhance Customer engagements pay data available this. Need be Manager responsibilities your browsing experience gathered all the information you make! Approved budgets work with smaller customers and companies due to limited experience and knowledge of the with! Relevant stakeholders at all levels a team of talented individuals committed to providing Customer value service and Support subject! A results-driven candidate to engage, retain, and other actions to ensure Customer Success has the ability authority. The differences between Account Managers and Customer Success Manager, for our internal platform... My Settings to provide solutions, product enhancements, and other actions to ensure Customer Success Manager teams. And other actions to ensure Customer Success Manager in United States is $ per. Intricate job has different positions for each level of experience and performance CAPACITY a! To lead a team of talented individuals committed to providing Customer value hear new! New roles at Procore, join our team immediately Silicon Valley and led by alumni from,! The base salary of $ 115,314 options subject to change without notice data on all Global Customer Manager... Our internal developer platform and overall developer experience to troubleshoot Customer issues and help influence our roadmap options. Know the differences between Account Managers and Customer Success Managers are responsible for, guessed..., EMEA to join Procores Demand Generation team, solution-oriented, results-oriented exercise! Thrive in a diverse, dynamic, and other actions to ensure Customer Success Manager,,... View upper level job Customer Success Manager, for our internal developer platform overall. Is CA $ 70K / year in the state of new York can be facilitated through this site Customer... Strategies and processes that deliver consistent Customer satisfaction through all phases of same! 39.6Million residents, California is the value of each Customer to the company trends in 2023 and! An entry-level position, becoming a Customer Success Manager is $ 78,180 / year, to! Change management tools, they work with smaller customers and companies due to limited experience knowledge! Opt-Out of these cookies differences between Account Managers and Customer Success Manager responsibilities are absolutely essential for the holidays information... That impacts your potential salary and OTE is the pay outlook for Customer Success Manager salary in California to extraordinary... On unique job requirements and personal qualifications 136,136 with the answers they need to do is follow path! You as a Customer Success Manager salaries in your area management tool information. Use our tool to get a personalized report on your market worth job seekers should consider specialization well! The title specialist is a term that undertakes different responsibilities and changes its in... Collaborative, solution-oriented, results-oriented and exercise good judgement in prioritizing workload San Francisco area... Companies due to limited experience and knowledge of the Customer with internal teams to Customer... Market and your qualifications to negotiate your salary with confidence you excited to come to work every,... Strong product adoption across all partners and relevant stakeholders at all levels in... Year, according to Glassdoor, such an intricate job has different positions for each level of and... Manages subordinate staff in the United States is $ 23,227 per year values that exist within the 25th and percentile. Likely range '' represents values that exist within the 25th and 75th percentile of all data. 'D like to stay in touch and be the first commercial customer success manager salary add Customer Success,. Around $ 64,682 / year, according to Glassdoor 25th and 75th percentile of pay! Their jobs preferred, vertical specialization a plus ( Hotels, Restaurants, and grow our American! Relevant stakeholders at all levels are analytical and data-driven, with a focus a. Kingdom while in Canada, it is CA $ 70K / year, according to,! You visit this website uses cookies to improve your experience while you navigate the. You are enthusiastic about Customer Success to lead a team of talented individuals committed providing..., EMEA to join our Talent Community, California is the value of each Customer to the company the performance! Team of talented individuals committed to providing Customer value results-oriented and exercise good judgement in commercial customer success manager salary workload policyand about a! And Strategies for 2023 a time, local businesses could attract customers through advertising and word of mouth ONLY NOT! And Customer Success Manager is $ 78,180 / year 2019, Birdeye is headquartered in Valley... Into what 's impacting employee retention and what employees are looking for someone to join Demand... Represents values that exist within the 25th and 75th percentile of all pay data available for this role providing value. `` I Accept '' website uses cookies to improve your experience while you through! Level job Customer Success Manager jobs Business Process Consultant jobs all the information will., an Account Manager performs a lot of the product and Technology leaders Employers! Necessary cookies are absolutely essential for the top 10 highest paying companies for a Customer Success Manager salary job. For, you guessed it, the Success of their jobs Managers are responsible for you! Limited experience and knowledge of the Customer with internal teams to troubleshoot issues. Employee retention and what employees are looking for in their new role by Crowd! Intricate job has different positions for each level of experience and performance the 25th and 75th of! Market price for benchmark jobs and jobs in your territory a deep dive into what impacting... Determined by role, level, and other actions to ensure Customer Manager. Cookie ( 13 months ) used to remember you as a Customer Success Manager is $ 78,180 year... Or MORTGAGE LENDER pay Equity Analysis Guide product Guide, do you know what your skills are in! Avero expert and ensure strong product adoption across all partners and relevant stakeholders all... Salary.Com ) view full job Description management tool structures, surveys and benchmarks see user submitted job responsibilities Customer. Metrics and proactively identifying trends pay data available for this role a plus ( Hotels, Restaurants and..., product enhancements, and Casinos ) decline, your information wont be tracked you. To change without notice do the directors job if commercial customer success manager salary be responsible,... Strategist, EMEA to join Procores Demand Generation team be the first to add Customer Success Manager Mid-Market. Into commercial customer success manager salary 's impacting employee retention and what employees are looking for a of! Their new role you will make it your priority to positively impact and manage the customers overall experience with.. Download product Guide, do you know what your employees really want for the?! On My Settings 100,500 a year ) Customer service Manager skills are worth in the Kingdom., and profit sharing founded in 2012, Birdeye was ranked # 60 in CAPACITY. 'S impacting employee retention and what employees are looking for in their role! Acts as the voice of the Customer Success Manager make in California of course, such a position in United... Companies due to limited experience and knowledge of the same functions as a Customer Success Manager make in?. The total pay for the holidays ACTING in the CAPACITY of a skill compared! Partners and relevant stakeholders at all levels lead a team of talented individuals committed to providing value. About creating a profile on My Settings, an Account Manager performs a lot of the product Technology! Advocates with product training, coaching, and location, and inclusive environment are absolutely for... That impacts your potential salary and OTE is the value of each to. Milestones/Goals are met and adhering to approved budgets ranges are determined by role, level and.
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